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Frequently Asked Questions About VELCRO® Brand Hook and Loop Closures

Q. Where can I buy VELCRO® Brand hook and loop closures?

A. VELCRO® Brand products are available for purchase in thousands of retail stores worldwide.

Q. Can you send me a catalog of all your products?

A. You can view our selection of products on-line in the Products section and purchase from most large retailers. Or send us a message on our website.

Q. I own a retail store and would like to sell your products. What should I do?

A. Please contact our customer service department toll free at (+852) 2571 9500. Or send us a message on our website.

Q. What should I use to clean the mounting surface before using your adhesive backed products?

A. You can use any cleaner that will not leave a film or oily surface. We recommend using alcohol prep pads. For more information, please view the product pages.

Q. What adhesive-backed product is best for outdoor use?

A. VELCRO® Brand ALFA-LOK® Fasteners work well outdoors. Please read the packages carefully to determine which one is best for your application.

Q. How do I clean VELCRO® Brand fasteners?

A. Cleaning debris out of the hooks is similar to cleaning hairbrushes: using a stiff brush or another piece of hook are the best methods. It can take some doing – after all, the hooks in the tape are made to grab! The optimal solution is prevention: the hook portion should be covered at all times, so it does not grab onto anything it should not — like a blanket or your hair. Always engage the hook and loop before washing.

Do you still have questions?